Join our upcoming event: CS Leadership Summit 2025

Partnership

Partner with Customer Success Essential to empower customer-facing professionals across Africa.

Partner With Customer Success Essential

Join forces with the leading platform empowering customer-facing professionals across Africa. Together, we can create meaningful impact, drive innovation, and shape the future of customer success.

25+
Active Partners
15+
African Countries
50+
Collaborative Events
10K+
Professionals Reached

Partnership Opportunities

We offer various partnership models designed to create mutual value and drive the customer success ecosystem forward across Africa.

Strategic Partners

Organizations that align with our mission to empower customer-facing professionals across Africa through long-term collaboration.

Key Benefits:

  • Co-branded events and initiatives
  • Shared resources and expertise
  • Joint research and publications
  • Long-term strategic alignment

Technology Partners

Software and technology providers offering solutions that enhance the customer success ecosystem in Africa.

Key Benefits:

  • Integration opportunities
  • Joint product development
  • Exclusive member discounts
  • Technology showcases

Knowledge Partners

Educational institutions, training providers, and thought leaders who contribute to our knowledge base and training programs.

Key Benefits:

  • Content collaboration
  • Certification programs
  • Speaking opportunities
  • Research initiatives

Community Partners

Organizations and communities that help us expand our reach and impact across different regions in Africa.

Key Benefits:

  • Community engagement
  • Local event collaboration
  • Shared audience growth
  • Regional expansion support

Our Featured Partners

Meet some of the organizations that are working with us to transform customer success across Africa.

TechAfrica Solutions logo

TechAfrica Solutions

Strategic Partner

Collaborating to bring cutting-edge customer success technologies to African businesses.

Visit Website
Global CS Academy logo

Global CS Academy

Knowledge Partner

Providing world-class customer success training and certification programs.

Visit Website
AfriTech Ventures logo

AfriTech Ventures

Technology Partner

Supporting the growth of customer success technology adoption across Africa.

Visit Website

Trusted by Organizations Across Africa

Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo
Partner logo

Why Partner With Us?

Partnering with Customer Success Essential offers unique advantages and opportunities to make a meaningful impact across Africa.

Pan-African Reach

Access our extensive network spanning 15+ African countries and connect with customer success professionals across the continent.

Industry Recognition

Gain visibility as a leader in the customer success space and showcase your commitment to professional development in Africa.

Community Engagement

Directly engage with a growing community of 10,000+ customer success professionals eager to learn about new solutions and approaches.

Knowledge Sharing

Contribute to and benefit from our extensive knowledge base, research initiatives, and educational content focused on African markets.

Event Opportunities

Participate in and co-host events, workshops, and conferences that bring together customer success leaders from across the continent.

Market Insights

Gain valuable insights into African customer success trends, challenges, and opportunities through our research and community feedback.

Become a Partner

Fill out the form below to start a conversation about partnership opportunities with Customer Success Essential.

Contact Information

Phone

(+234) 808-028-7743

Email

connect@csessential.org

Location

Lagos, Nigeria

Follow Us

Frequently Asked Questions

Find answers to common questions about partnering with Customer Success Essential.

What are the requirements to become a partner?

We look for organizations that share our mission of empowering customer success professionals across Africa. Partners should have a demonstrated commitment to excellence in their field and a willingness to collaborate on initiatives that benefit the broader community.

How long does the partnership process take?

The partnership process typically takes 2-4 weeks from initial inquiry to formalization. After submitting your information, our partnerships team will reach out within 48 hours to schedule an initial discussion.

Are there any costs associated with becoming a partner?

Partnership structures vary based on the type of collaboration. Some partnerships involve financial commitments, while others focus on in-kind contributions, resource sharing, or co-creation of value. We'll discuss the most appropriate model during our initial conversations.

Can organizations outside of Africa become partners?

Absolutely! While our focus is on empowering customer success professionals across Africa, we welcome global partners who can contribute expertise, resources, or technologies that benefit our community members.