CS Metrics & Analytics Workshop
Learn how to measure what matters in customer success. This hands-on workshop will help you build dashboards that drive action and results.
Join us for this exciting event where industry experts will share their knowledge and insights. This is an expanded description that would typically come from the CMS with rich text formatting.
During this event, you will:
- Learn best practices from industry leaders
- Network with peers and potential collaborators
- Gain practical skills you can apply immediately
- Receive exclusive resources and materials
Don't miss this opportunity to advance your career and connect with the community!
Event Agenda
Registration & Networking Breakfast
Check-in and enjoy breakfast while networking with fellow attendees
Keynote: The Future of Customer Success
An inspiring look at where the CS industry is headed
Speaker: Alex Johnson
Workshop: Building Effective Health Scores
Hands-on session to create meaningful customer health metrics
Speaker: Michael Chen
Lunch Break
Networking lunch with roundtable discussions
Panel Discussion: Scaling CS Teams
Learn from leaders who have successfully scaled their CS organizations
Closing Remarks & Next Steps
Summary of key takeaways and action items
Speakers
Alex Johnson
Head of Customer Success , TechCorp
Alex has over 15 years of experience in customer success and has helped scale CS teams at multiple SaaS companies.
Michael Chen
CS Strategist , Growth Partners
Michael specializes in creating customer success strategies that drive retention and expansion revenue.